The Illinois UI-28 Form is a Refund Request Form used by employers to claim refunds for overpayments made to the unemployment insurance system. With updated options, you can now choose to receive your refund via direct deposit or paper check. Submitting your request online through MyTax Illinois is the quickest and easiest way to handle this process.
The Illinois UI-28 form serves as a crucial tool for employers seeking to request refunds for overpayments made to the state’s unemployment insurance system. This form has been designed to streamline the refund process, allowing employers to submit their requests online through MyTax Illinois, which is both quick and user-friendly. With the updated options for receiving refunds, employers can choose between direct deposit or a paper check, making it more convenient than ever. To ensure a smooth submission, the UI-28 form requires specific information, including the employer's name, account number, and details about the overpayment. Employers must also provide a breakdown of payments for which they are requesting refunds, specifying the original amounts and the amounts to be refunded. Notably, if an employer opts for direct deposit, additional bank information must be supplied. Understanding the guidelines for completing the UI-28 form is essential, as any errors or incomplete information could lead to delays or denials of the refund request. Furthermore, the Illinois Department of Employment Security (IDES) offers resources and support through their website and hotline, ensuring that employers have access to the necessary assistance throughout the process.
What is the Illinois UI-28 form?
The Illinois UI-28 form is a Refund Request Form used by employers to request a refund for overpayments made to the Illinois Department of Employment Security (IDES). If an employer has overpaid their unemployment insurance contributions, they can apply for a refund using this form. The process can be completed online through MyTax Illinois or by submitting a paper form via fax or mail.
How do I submit the UI-28 form?
You can submit the UI-28 Refund Request Form online through MyTax Illinois for a quick and easy process. To do this, log on to the MyTax Illinois website, navigate to the Unemployment Insurance section, and select "Request a Refund." If you prefer to submit a paper form, complete the UI-28 and fax it to 217-557-1948 or mail it to the Department of Employment Security, Refund Unit, at the specified Chicago address.
What are the options for receiving my refund?
You can choose to receive your refund either through direct deposit or as a paper check. If you select direct deposit, you will need to complete an additional section on Page 4 of the UI-28 form, providing your bank information. If you opt for a paper check, simply fax or mail Page 3 of the form.
How long do I have to request a refund?
What information do I need to provide on the UI-28 form?
When completing the UI-28 form, you must provide your name, account number, and current address. You will also need to explain the basis for your claim, detailing the nature of the overpayment. Additionally, you must enter the year applicable to your claim and provide a description of the payments for which you are requesting a refund. Make sure to sign the form and include your official title. Incomplete information can delay processing or result in denial of your claim.
Incorrect Name or Account Number: Ensure that your name and account number match exactly what is on your contribution report. Any discrepancies can lead to delays.
Address Mismatch: If you enter a new address on the form, it will not update your records. Update your address separately through MyTax Illinois or by submitting a UI-50A.
Incomplete Basis of Claim: Provide detailed information regarding the overpayment. Failing to include all relevant facts can delay your claim or result in denial.
Missing Year Information: Remember to enter the correct year applicable to your claim. Each year requires a separate claim.
Errors in Payment Description: Carefully fill out the payment details. Each quarter must be accurately reported, including the date, original amount, and amount to be refunded.
Unsigned Form: The UI-28 must be signed by an authorized person. An unsigned form will not be processed.
Missing Official Title: When signing, include your official title. This confirms that you have the authority to submit the claim.
Improper Submission Method: Follow the correct procedure for submission. If you choose direct deposit, ensure both pages are faxed; if opting for a paper check, fax only Page 3.
Ignoring Direct Deposit Details: If selecting direct deposit, complete the bank information section thoroughly. Missing or incorrect bank details can delay your refund.
Not Following Up: After submission, it’s important to follow up if you do not receive confirmation of your claim. Contact the IDES Employer Hotline for assistance.
UI-28 Refund Request Form
IDES has updated your refund options. You can now receive your refund either through direct deposit or as a paper check.
The best way to submit your UI-28 Refund Request to IDES is online
through MyTax Illinois.
To submit your UI-28 Refund Request online:
•Log on to the MyTax Illinois website at http://mytax.illinois.gov
•Click on the Unemployment Insurance link
•Click on the “Request a Refund” link under the “I Want To” section
•It’s quick and easy to do
Other features available online at MyTax Illinois:
✓Submit your quarterly contribution and wage reports
✓Make all your payments easily and securely
✓View your tax letters and correspondence
✓Request interest and penalty waivers
✓View your new annual tax rates
✓Maintain Power of Attorney relationships
AND MUCH MORE…
Visit our IDES Employer Update website, at www.ides.illinois.gov/MyTaxUI for additional information. Contact the IDES Employer Hotline at 1-800-247-4984 if you have any questions about MyTax Illinois or the UI 28 form.
Instructions for completing the UI-28 are on Page 2. The UI-28 Form is on Pages 3 and 4. Note, Page 4 is only required if you have elected to receive your refund via
Direct Deposit.
UI-28 Revised: May 2018
Page 1 of 4
INFORMATION AND GENERAL INSTRUCTIONS
If there is currently an overpayment on your account, you may apply the overpayment to contributions due in subsequent quarters or we will automatically apply it to any future underpayment. You may also apply for a refund online at mytax.illinois.gov or by completing this UI-28 form and faxing it to 217-557-1948 or mailing it to:
DEPARTMENT OF EMPLOYMENT SECURITY
REFUND UNIT, 10TH FLOOR
33 SOUTH STATE STREET
CHICAGO, ILLINOIS, 60603
You have three years from the date of the overpayment to use the credit or to request a refund, except in the case of an overpayment that occurred on or after January 1, 2015 and prior to the effective date of House Bill 2699 of the 100th General Assembly, in which case you have until June 30, 2018 or 3 years from the date of the overpayment, whichever is later.
A separate form UI-28, Refund Request Form, must be submitted for each calendar year with respect to which a claim is filed. If you are adjusting individual worker’s wages not previously corrected, you must complete Form UI-40C
“EMPLOYERS CORRECTION REPORT FOR THE QUARTERENDING - ,” and submit it with the Form UI-28. TheUI-40C form may be printed from the IDES website, www.ides.illinois.gov. Please be aware that correcting a wage report may affect an employer’s contribution rate for any year with respect to which such wages were included in the computation of the rate.
All claims for adjustments/refund are subject to field investigation and audit at the discretion of the Director.
INSTRUCTIONS FOR PREPARATION OF
FORM UI-28, REFUND REQUEST FORM
Enter your name and account number exactly as it appears on your contribution report. Enter your current address. However, entering an address on this form that is different than the address currently contained in our records will not be considered an official change of address request. If this is a new address, you must update your address with the Department in one of the following ways: through MyTax Illinois (mytax.illinois.gov), by mailing a UI-50A Notice of Change to the Department, or by calling, faxing or writing the Department and providing the same information as would be provided on the UI-50A.
ITEM A. BASIS OF CLAIM
Explain in detail the nature of the overpayment. State fully the facts which you believe entitle you to an adjustment/refund. If more space is required, continue on your own letterhead, which will then become a part of this claim. FAILURE TO GIVE COMPLETE INFORMATION WILL DELAY THE PROCESSING OF YOUR CLAIM AND MAY RESULT IN A DENIAL.
ITEM B. FOR THE YEAR
Enter the year applicable to your claim.
ITEM C. DESCRIPTION OF PAYMENTS
Each line represents a quarter, per year.
Enter the date of payment, original amount of payment and amount to be refunded.
Total Amount of This Claim – Enter the total amount of claim for the calendar year. Amount shown in this item must equal the sum of the totals in the Amount to be Refunded column.
*** The UI-28 must be Signed with Official Title and Dated ***
Page 2 of 4
Refund Request Form (UI-28)
33 South State Street, Refund Unit, 10th Floor
Fax: 217-557-1948
Chicago, Illinois, 60603
UI Account Number
Employer Name
Mailing Address
City - State - Zip Code
A.BASIS FOR CLAIM. (If more space is required, attach additional sheets)
____________________________________________________________________________
B.FOR THE YEAR: _______ (Enter year applicable to this claim. Prepare a separate claim for each year)
C.DESCRIPTION OF PAYMENTS. Please list the payments for which a refund is requestedbelow:
DATE OF PAYMENT
ORIGINAL AMOUNT OF PAYMENT
AMOUNT TO BE REFUNDED
TOTAL AMOUNT OF THIS CLAIM:
Your refund may be sent to you either in the form of Direct Deposit or a Paper Check.
If you choose Direct Deposit, complete page 4 and return it with this page 3.
Payment Method (Select One):
Direct Deposit
Paper Check
I, the undersigned, certify that the information contained in this claim, including any other attachments, is true and correct to the best of my knowledge and belief, that I have authority to act on behalf of the abovenamed employer, and that no claim for this erroneous payment has previously been made.
Printed Name __________________________________
Signed by ____________________________________
Official Title __________________________________
Date
____________________________________
Note: This claim for refund must be signed by an owner, partner, officer or authorized agent within the employing enterprise. If signed by another person, a Power of Attorney must be on file. This state agency is requesting disclosure of information that is necessary to accomplish the statutory purpose as outlined under 820 ILCS 405/2201. Disclosure of this information is voluntary. However, failure to supply the information required by this form will result in your refund request being denied.
Page 3 of 4
Direct Deposit Authorization
(Complete and return with Page 3 only if electing Direct Deposit)
Employer Name:
Employer UI Account Number (7 Digits):
If Direct Deposit is Chosen, Please Provide the Employer’s Bank Information Below
Employer FEIN Number (9 Digits):
Bank Name:
____________________________________________
Bank Routing Number:
Bank Account Number:
Bank Account Number (Re-enter): ____________________________________________
Name on Bank Account:
Type of Bank Account:
Business Checking
Checking
(Select Only One)
Business Savings
Savings
If you elected to receive a Paper Check, fax only Page 3 to the fax number below.
If you elected Direct Deposit, fax both Pages 3 and 4 (in that order)
to the fax number below.
Page 4 of 4
Do's and Don'ts for Filling Out the Illinois UI-28 Form
The Illinois UI-28 form is a Refund Request Form used by employers to request refunds for overpayments made to the unemployment insurance system. When submitting this form, there are several other documents that may also be necessary or helpful in the process. Below are some common forms and documents that are often used alongside the UI-28.
When preparing to submit the UI-28 form, having these documents ready can streamline the process and help ensure a successful refund request. Always check the latest guidelines from the Illinois Department of Employment Security to ensure compliance with current requirements.
Understanding the Illinois UI-28 form can be challenging, and several misconceptions often arise. Below are some common misunderstandings and clarifications regarding this important document.
This form is specifically designed for employers who need to request a refund for overpayments made towards unemployment insurance contributions. It is not intended for individual claimants seeking personal unemployment benefits.
While mailing the form is an option, employers can also submit the UI-28 online through MyTax Illinois. This method is quicker and often more efficient, allowing for immediate processing of the refund request.
Refund requests can only be made for overpayments within a specific timeframe. Employers have three years from the date of the overpayment to submit their claim. However, special rules apply to overpayments that occurred between January 1, 2015, and the effective date of House Bill 2699.
In fact, the form requires a detailed explanation of the overpayment, including the basis for the claim. Failing to provide complete information can lead to delays or even denial of the refund request.
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